Declining Workforce Readiness: Employability Soft Skills

“Corporate Voices for Working Families, Partnership for 21st Century Skills, and Society for Human Resource Management reveals that while the three "R's" (reading, writing, and arithmetic) are still fundamental to every employee's ability to do the job, employers view "soft" skills as even more important to work readiness. The report also finds that younger workers frequently lack these skills, which include:

  • Effective Oral and Written Communication
  • Enthusiasm and Positive Attitude
  • Teamwork , Collaboration, and Networking
  • Punctuality and Reliability
  • Problem-Solving and Critical Thinking
  • Professionalism and Work Ethics
    • Complete work accurately, on time, and to a high standard of quality
    • Dress properly for the work environment
    • Cell phone ringers turned off during work clock hours
    • Texting and returning calls during breaks only
  • Job Acquisition and Job Exit Protocols