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 CCSD Home Page >  Human Resources >  Benefits >

Benefits - Frequently Asked Questions

1. When do my benefits become effective and/or end?
Your benefits become effective the first day of the calendar month after you complete one full calendar month of employment. Benefits are prepaid one month in advance from a payroll deduction. Benefits continue one month following the last payroll check from which insurance deductions are taken. However, if you work even one day in a month you are eligible for a deduction that month and your benefits will continue until the end of the following month.

2. What do I do if I lose my insurance ID card?
Indemnity Option and PPO and PPO Choice (Preferred Provider Option) identification cards are provided directly from the Georgia Department of Community Health. The UnitedHealthcare of GA, Blue Choice, Kaiser Permanente and CIGNA Healthcare of GA HMO (Health Maintenance Organization) and CCO (Consumer Choice Option) cards are generated by the appropriate insurance companies. Both the CIGNA Dental PPO Plan and the Metlife Low Dental Plan provide identification cards to enrollees. If you lose your card please contact your provider. To contact the appropriate provider the telephone numbers are located on the CCSD web site and on the inside back cover of your Benefits handbook.

3. Where can I get detailed information regarding my benefits, claims, pre-existing conditions and out-of-state coverage?
Review your State Health Benefit Plan Updater, Decision Guide, HMO Member Handbook or the Summary Plan Description provided by the insurance company. If you need further information, please contact the appropriate insurance company. Please refer to your Benefits handbook and/or ID card for telephone numbers and/or web-site addresses.

4. When do I apply for a leave?
Once you have been out of work for 10 consecutive days for your own illness or 5 consecutive days for a family member’s illness, you must have your leave time approved through the CCSD Benefits Office. It does not matter how many short term leave days you have available in your short-term leave account you must still have your leave time approved. Please review the Short-Term Leave Policy (GCC).

5. When will deductions and reimbursements for my Optional Spending Account expenses occur?
The Plan covers expenses incurred between January 1 and December 31. The deductions are taken from Employees paycheck January through December. You are eligible for reimbursement once the first deduction in January occurs.